General Terms & Conditions for races arranged by Icebug

1. GENERAL

These general terms and conditions (”General Terms”) apply to races arranged by Icebug. The terms ”Icebug”, ”we”, “our” and ”us” refer Icebug AB, VAT No. SE556545261101, Fabriksstråket 35, 43376 Jonsered, Sweden. The terms “race” or “races” refer to timed running competitions and other types of events that we arrange.

By registering for one of our races, you agree to our General Terms. If you register a person other than yourself for a race, you are responsible for ensuring that this person has read and followed our terms and conditions. We reserve the right to change and update the terms and conditions.

Participation in some of our races requires the participant to be of a certain age. Any age limitations for our races can be seen in the registration for the race. If you are below the age of 18 at the time of registration, a legal guardian must approve your registration.

Note that there may be a time limit (cut-off time) for the completion of our races and you are aware of and accept that we may end a race before you have reached the finish line. Time limits are stated in official information for the race in question.

We do our very best to provide as accurate information as possible. However, the flow of information surrounding our races may be subject to unintentional errors. We reserve the right to make changes to the race if we consider this necessary.

2. REFUNDS AND RIGHT TO WITHDRAW

Registration for Icebug’s race forms a binding agreement between us and the registered person. We do not offer a refund of the starting fee in case of injury or illness.

RaceID offers Refund Protect as an additional service for customers who purchase tickets to an event on RaceID. Refund Protection allows you as a Participant to claim a full refund of your registration fee (including any extra equipment and additional products purchased at registration) if you as a Participant are unable to attend the Event due to emergency circumstances. The process and refund are covered and managed by Protect Group.
Read more about Refund Protect here.

When partaking in a race outside your country of residence we recommend that you ensure full coverage of accidentals. We do not allow participants to substitute their registration for one event for a different one.

Icebug has no obligation to reimburse the starting fee or to pay damages or compensation because one of our races is canceled. The purchase of a starting place in sports events on a specific day or for a specified period of time is exempt from the right of withdrawal according to Swedish law (2005: 59) regarding contracts and agreements outside of business premises.

No compensation will be offered for financial loss when booking a trip or accommodation in connection with our races. In these cases, we refer you to your insurance company.

If one of our races is canceled, you have the right to demand a refund of the entry fee, but not the registration fee which is SEK 200 per race. You do not have the right to demand other compensation from Icebug in connection with this.

3. CHANGING PARTICIPANT NAME

Registration for our races is personal and you may not let someone run the race in your name. We allow changing a participant’s name on registration free of charge. The person wishing to replace their registered name is responsible for finding their own replacement.

Note that it is only possible to change a participant’s name up to 10 days before the race takes place, or 1 day before the registration closes, whichever comes first. In order to carry out a name change or get more information about how to complete a change of participant, please contact us at ix@icebug.se. When there is less than 1 day left before registration closes or less than 10 days left to the race start, we do not accept changes to the name on the registration. If you are unable to participate in the race we refer you to your insurance company for any refund of the entry fee.

4. PERSONAL DATA

By approving these General Terms you agree that your name, gender, date of birth, club, city, and nationality will be published in our starting and results lists. If you for personal reasons do not want to appear in starting or results lists, you must notify us by e-mail: ix@icebug.se. Include which race(s) the request refers to.

We will process your personal information when you register for one of our races. We ask you to read Icebug's Personal Data Policy.

In order to register for our races, you must complete all mandatory fields at registration. We need your correct e-mail address to send you a registration confirmation, proof of entry/bib number, and other relevant information regarding the races.

Your e-mail address is used, if you have approved this, to send out newsletters from Icebug, with a focus on the events we arrange. You can unsubscribe from these e-mails at any time by contacting our customer services at ix@icebug.se or clicking the unsubscribe link in one of the newsletters.