Icebug Webshop - questions about your order

Frequently asked questions and answers can be found here:

Contact us by phone

Our Customer Relations Team answers all your questions regarding our products and services.

Unfortunately, we are not available to take any calls at the moment due to sickness and high workload.

You can still reach our US team at telephone number 1-(855) 201-7694
Phone hours: 9 am to 2 pm (PT). No answer? Please, leave a voicemail, and we will get back to you.

Please note the USA office is closed on all major holidays and between Christmas and New Years.

Contact us by email

Send an email to, and we will answer you as soon as we can.

If you contact us about an existing order, always include your order number.


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Fabriksstråket 35, 433 76 Jonsered, Sweden|+46 (0) 31-81 70 90|